FAQs

Where is your store located?
Our location is 1729 N Palm Ave, Upland, California 91784, United States

What is sorya’s Return Policy?
For complete details regarding our return policy for bags, please see the “Return & Refund Policy” section on our website.

Will I receive a confirmation email after placing my order?
Yes, once your order is successfully submitted, you will automatically receive an email confirmation acknowledging your purchase.

How do I start a return?
To request a return, contact us at support@sorya.store for further guidance.

Are there any product exclusions or restrictions?
All bag sales are final. Please review the product title for any notes indicating if the item is sold as final sale.

Contact Us
For any support, our customer service team is here to assist you.

📧 Email: support@sorya.store
📞 Phone: +1 (806) 855-3764
📍 Address: 1729 N Palm Ave, Upland, California 91784, United States
🕘 Working Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)
💬 Live Chat Support: Available 24/7 via our website chat feature